BART's new General Manager Robert Powers has launched a listening tour to hear directly from riders to get feedback about BART service and policies.

Powers will visit stations on Wednesdays and will be on the platform talking to riders while they wait for trains. Posters will be displayed on Station Agent booths in advance to notify riders when the General Manager will be at the station. A pop-up banner will be displayed at the faregates with his picture while the General Manager is at the station so riders know to look for him on the platform.